Murex

Technical Analyst

Nicosia, Nicosia, Cyprus
December 18, 2023
Application ends: July 18, 2024
Apply Now
Deadline date:
July 18, 2024

Job Description

Join Our Team as a Technical Analyst at Murex

Murex is a global fintech leader in trading, risk management, and processing solutions for capital markets. With 2700 employees from over 60 nationalities operating from 19 offices worldwide, we ensure the development, implementation, and support of our platform, used by banks, asset managers, corporations, and utilities across the globe.

Join Murex to tackle industry-leading challenges, thrive in a people-centric environment, and be part of a global team where you can learn quickly and stay true to yourself.

Your Role

As a Technical Analyst at Murex, you will play a crucial role in providing structured technical support for multiple Murex applications and ecosystems to both internal and external clients. You will be responsible for resolving issues, identifying root causes, and improving overall team service. Collaborating closely with application users and third-party providers, you will ensure optimal support levels while continuously learning new technologies, languages, and methodologies.

Responsibilities

  • Develop Expertise: Gain technical and functional expertise with Murex product solutions through onboarding, on-the-job experience, and learning opportunities.
  • Manage Requests: Prioritize and manage incoming requests from multiple departments, providing regular progress updates.
  • Documentation: Document support processes, releases, and troubleshooting guides in coordination with other teams.
  • Lifecycle Ownership: Take lifecycle ownership for problems.
  • Technical Support: Perform technical support fixes through development and scripting.
  • System Monitoring: Provide daily system monitoring, production issue troubleshooting, and end-user issue resolutions.
  • Environment Support: Support and configure production environments.
  • Coordination: Coordinate with infrastructure teams, such as server, network, database, and development teams, for installation, troubleshooting, and problem resolution.

Your Profile

  • Educational Background: Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable university.
  • Experience: 0-2 years of relevant experience in technical domains.
  • Programming Skills: Proficiency in Java (knowledge of C, C#, and Python is a plus).
  • Database Skills: Proficiency in SQL query building and performance analysis (Sybase and Oracle administration skills are a plus).
  • Operating Systems: Power user skills in Linux (Bash scripting is a plus).
  • Learning Ability: Capacity to continuously learn in an evolving technology domain.
  • Work Under Pressure: Ability to work under pressure in operations and support roles.

Why Join Us?

At Murex, we prioritize our people, demonstrating genuine care and commitment to their success and well-being.

Benefits

  • Attractive salary.
  • International medical, life, and travel insurance.
  • Retirement plan.
  • Schooling allowance.
  • And much more.

Work Environment

  • Enjoy a hybrid work setup: telework at home and abroad.
  • Dynamic and supportive work environment focused on employee wellness.

Growth Opportunities

  • Extensive learning opportunities.
  • Learn from a diverse team of experts worldwide.
  • Possibility for international and internal mobility.