TCR Tech Research Limited

Junior Systems Administrator

Limassol, Limassol, Cyprus
June 5, 2024
Application ends: July 18, 2024
Apply Now
Deadline date:
July 18, 2024

Job Description

At TRG, we operate in a global environment that celebrates diverse personalities and cultures. We seek talented individuals worldwide who are passionate about their work and collaborate closely to empower our customers in combating crime and terror.

While technology is crucial, our priority is always people!

Our Core Values form the essence of our identity. If you resonate with these values, you are in the right place!

  • Whatever it takes! We embrace a can-do attitude, taking responsibility for achieving milestones.
  • Passion is our fuel! We Learn. We Grow. We Innovate.
  • We make an impact! We drive innovation and constantly challenge the status quo.
  • We work together! One for all, and all for one.

As a Junior Systems Administrator, you will be essential in maintaining our systems’ smooth operation and providing technical support to users. This role is a fantastic opportunity to launch your career in the technology sector and gain practical experience in a supportive setting. This position is based at our Limassol office, offering a hybrid working model for added flexibility and convenience.

Join our team and start an exciting journey in tech support! If you’re keen to learn and thrive in a collaborative environment, we encourage you to apply!

Responsibilities:

  • Assist in installing, configuring, and maintaining servers, networks, and computer systems.
  • Monitor system performance and resolve issues as they arise.
  • Provide technical support to end-users for software, hardware, and network problems.
  • Manage user accounts and permissions in Google Workspace and other systems.
  • Work with the Technical Solutions team to implement security measures and ensure data protection.
  • Contribute to the development and implementation of IT policies and procedures.
  • Stay updated with technological advancements and recommend system and software upgrades.
  • Document system configurations, procedures, and troubleshooting steps.
  • Administer SaaS accounts.
  • Ensure timely equipment tendering, ordering, and delivery across company sites.
  • Maintain up-to-date hardware inventory tracking.
  • Manage and process incoming tickets in Jira promptly and accurately.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Strong knowledge of Google Workspace, including Gmail, Google Drive, Google Docs, and Google Calendar.
  • Previous experience in a technical support role or internship is preferred but not required.
  • Familiarity with Amazon Web Services (AWS) is a plus.
  • Basic understanding of networking concepts, protocols, and security principles.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Effective communication skills, both verbal and written.
  • Proficiency in English is essential.

Benefits:

  • Working from home: Achieve your goals from anywhere, as we value performance over location.
  • Flexible hours: We support work-life balance.
  • Yearly performance bonus: Rewarding good performance and hard work.
  • Paid medical insurance: We care about your health.
  • Daily lunch allowance: Enjoy free lunch at the office or home every day.
  • Sport/Gym allowance: Focus on your well-being and health.
  • Udemy unlimited subscription: Promote your learning and career growth.
  • Onboarding plan and training: Smooth induction to confidently take on your new role.
  • Equipment support: Ensure you have all the tools needed to work efficiently.
  • No dress code: Be as comfortable as possible.
  • Gifts and rewards: Celebrate birthdays, anniversaries, and personal milestones.
  • Team bonding activities: Happy hours, coffee time, online team building, company events, and more.
  • Office snacks: Fresh fruit, snacks, coffee, and tea.

About Us

TRG Research and Development specializes in Data Fusion and AI products for civilian protection. Our mission is to empower our customers to combat crime and terror with advanced technologies that deliver precise intelligence. Our flagship product, Intellectus, is a cloud-based, all-in-one fusion platform with integrated web intelligence, discovery capabilities, advertisement intelligence, virtual ID management, and third-party database integration, deployable in under 24 hours.

Join us and be a part of something impactful!