Logicom Public Ltd

Graduate Cloud Technical Specialist

Nicosia, Cyprus
June 3, 2024
Application ends: July 18, 2024
Apply Now
Deadline date:
July 18, 2024

Job Description

Job Overview

We are currently seeking a Graduate Technical Specialist to join the Logicom Cloud team. The Technical Specialist will support Cloud Customers, participate in the operation and administration of the Logicom Cloud Marketplace, and assist Logicom countries with presales activities including webinars and training sessions.

Duties & Responsibilities:

  • Provide support to cloud solutions customers for marketplace, technical, informational, billing, and other matters.
  • Participate in the operations and administration of the Logicom Cloud Marketplaces.
  • Onboard new solutions to the Logicom Cloud Marketplaces.
  • Operate the Helpdesk environment for support.
  • Conduct webinars, training sessions, and other presales activities.
  • Improve Cloud Operations Efficiency by establishing new processes and automating frequent activities.
  • Plan and deliver training.
  • Author design and configuration documents.
  • Ensure strong customer satisfaction and provide a best-in-class experience.
  • Be flexible in working off-hours for support calls and during other time zones in the region, including weekends (these will be taken into consideration in the remuneration scheme).
  • Undertake other new and evolving responsibilities within the Cloud Solution Business Unit.

Qualifications & Skills:

  • Self-motivated, passionate about technology, great team player, excellent problem solver, and ethical.
  • University Degree in Computer Science, Computer Engineering, or a related field.
  • Relevant experience as a Cloud Consultant is an advantage.
  • Hands-on experience as a support consultant in operating systems, networking, or cloud environments is an advantage.
  • Familiarity with systems, storage, virtualization, networking, and/or security.
  • Microsoft Azure technical certifications (e.g., Azure Administrator Associate, Azure Solution Architect Expert, Azure Security Engineer Associate), AWS Architect, or OCI Architect certifications are a definite advantage.
  • Microsoft Cloud Certifications in the areas of Modern Workplace and/or Business Applications are also considered an advantage.
  • Fluency in both Greek and English is required. Arabic language skills will be considered an advantage.

Reporting:

  • To Cloud Solutions Business Unit

Remuneration:

  • An attractive remuneration package will be offered to the successful candidate according to their qualifications and experience.

Equal Employment Opportunity:

Logicom is committed to providing equal employment opportunities for all, regardless of race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality, or political opinion. Employees are hired based on the specific vacancy’s requirements, considering the qualifications, previous experience, and potential of each individual candidate.