MUFG Investor Services

Senior Associate, IT, Application Analyst

Limassol, Limassol, Cyprus
June 3, 2024
Application ends: July 18, 2024
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Deadline date:
July 18, 2024

Job Description

Company Description

Experience something brilliantly different with a career at MUFG Investor Services.

Who are we? In short, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family. We partner with over 480 global investment firms to provide administration, asset services, banking, and fund financing. With 14 global locations, we offer an exceptional hub of talent where brilliantly different professionals thrive.

Job Description

MUFG Investor Services is seeking a skilled Application Support Analyst experienced in banking solutions for financial and fund administration. In this role, you will handle internal operations and support, collaborate with external vendors, and contribute to managing various applications. Your role is pivotal in bridging the business teams with IT solutions.


  • Provide Level 2 Incident & Problem Management support, working with vendors and internal teams to resolve technical and user issues during migrations and other events.
  • Develop and maintain in-depth knowledge of the applications you manage, including system architecture, data structures, scheduled jobs, reports, and interfaces to other applications.
  • Document IT & Business user procedures and requirements around IT Change Management, and support user training.
  • Assist in data integration between different financial systems, ensuring accurate data exchange to support business processes.
  • Support Project Managers with plans related to Business Core Operations Solutions.
  • Participate in new platform releases and testing activities to confirm system changes, upgrades, and enhancements meet quality standards before deployment.
  • Interact with vendors of financial systems to address technical issues and coordinate enhancements.
  • Respond to regulator and auditor requests during examinations and audits, providing necessary information and support.
  • Support the business in Business Continuity and Disaster Recovery initiatives.


  • A minimum of a college degree in Business or an IT-related field.
  • 2+ years of experience in a team responsible for providing analytical support and administration of business applications.
  • Knowledge of the System Development Lifecycle and standard software development methodologies, including ITIL standards.
  • Experience in creating, implementing, and executing test scripts.
  • Technical writing and documentation skills.
  • Working knowledge of applications, systems, and application architecture.

Additional Information

What’s in it for you at MUFG Investor Services?

Visit our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. But take another look, because it’s how we defy expectations that truly defines us.

You’ll feel that difference in our vibrant culture, connected team, passion for innovation, client focus, and next-level learning and development. And we walk the talk with our hybrid working model.

So, why settle for the ordinary? Apply now for a brilliantly different career.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.